How to Have a Custom Mascot Costume Made

To have a custom mascot costume made, contact the SPOTSOUND.CO.UK team with your idea, logo or sketch, receive a quote with an estimated timeline, optionally approve a 2D sketch, then wait for production and tracked delivery. You can also personalise an existing model with your colours, logo, text and accessories.

How a custom mascot costume is made, step by step

A 100% custom mascot starts with a simple conversation. You tell the SPOTSOUND.CO.UK team what you have in mind, whether that is a written idea, a logo, a drawing or a reference image. The team guides you from the initial design through to production, so you do not need technical knowledge of costume making.

The process follows a clear order, so you always know what comes next and when a decision is needed from you.

• Contact the team with your idea, logo or sketch
• Receive a quote and an estimated delivery timeline before any order is placed
• Optionally validate a 2D sketch before production starts
• Production of your made-to-order mascot
• Delivery with tracking

Quote and estimated time for a made-to-measure mascot

The turnaround time of a fully custom creation depends on the complexity of the project: design, sketch approval and manufacturing. For this reason, the team gives you an estimated delivery timeline together with your quote, before you place any order.

Payment must be made in full when you order, before production is launched. Cards, bank transfers and secure online payments are accepted. Because each mascot is made to your specifications, the right of withdrawal does not apply and the order cannot be cancelled once payment is processed, except as provided by law. Check every choice carefully before validating.

Approve a 2D sketch before production

If you want to see your mascot before anything is made, select the "2D sketch before production" option on the product page. Manufacturing begins only once you have approved the sketch.

This step is especially useful for clubs, schools and brands whose mascot must match a precise logo, colour palette or character. It lets you check proportions, colours and details with your committee or colleagues, and request adjustments before the costume is built.

Personalising an existing mascot model

If you do not need a completely new character, you can start from an existing model. On each product page, you can choose the size, customise colours, add your logo or text and select accessories.

Accessories include an optional built-in head fan and a cooling vest worn under the costume, which help with comfort during long events or hot weather. A shoe option is also available for added comfort and stability and to complete the look; without it, the performer wears their own shoes.

• Size: from S to XXXL, plus a child size
• Colours adapted to your identity
• Logo or text added to the costume
• Accessories such as head fan, cooling vest and shoes

What to prepare before contacting the team

A well-prepared request speeds up the quote and avoids back-and-forth. You do not need a finished design, but the more clear information you provide, the more accurate the proposal will be.

Sizes are listed on each product page, typically from S to XXXL for performers between approximately 1.60 m and 1.95 m, and the size you choose is the basis for manufacturing. If in doubt, send the performer's measurements and the team will advise you.

• Your idea, sketch or reference images
• Your logo and preferred colours
• The performer's height and measurements
• The date of your event, so feasibility can be confirmed
• Any specific needs, such as glasses worn inside the mascot

Several mascots for one project

Companies, associations, schools and communities often need more than one costume, for example a full team of characters or identical mascots for several sites. If you need multiple mascots for the same project or event, contact the team and a customised quote will be prepared for your quantity and delivery timeline.

Mention the number of mascots, whether they are identical or different, and your deadline in your first message. For fixed-date events, tell the team before ordering so that feasibility can be confirmed together.

Frequently asked questions about custom mascot costumes

How long does a 100% custom mascot take?

The turnaround time depends on the complexity of the project: design, sketch approval and manufacturing. Our team provides an estimated delivery timeline with your quote, before any order is placed.

Can I see a sketch before the mascot is produced?

Yes, by selecting the "2D sketch before production" option on the product page. Manufacturing begins once you have approved the sketch.

Can I add my logo, colours or text to a mascot?

Yes. On each product page you can choose the size, customise colours, add your logo or text and select accessories. For a fully custom creation based on your own concept or sketch, contact the team.

Where are the mascots made?

SPOTSOUND.CO.UK is a French company: design, customer service and order tracking are managed from France. Manufacturing is carried out in partner workshops, primarily located in Asia, from which mascots may be shipped directly.

Can I order several mascots for one event?

Yes. Contact our team and we will provide a customised quote tailored to your requested quantity and delivery timeline.

How is my custom mascot delivered?

We ship worldwide with end-to-end tracking. Once your order is dispatched, you receive an email with your tracking number. Outside the European Union, customs and import duties apply and are indicated at checkout.