Yes, SpotSound UK does ! From the moment you confirm your order we'll continue to look after you!

1. SHIPPING

Clients are provided with an estimated delivery date. As costumes are lightweight but large, the shipping prices are calculated on volume. All costumes are trackable and shipping and packaging is charged at cost. One time the order is passed, all information are sent to you by email.

2. GUARANTEE

We offer a 'no-quibble' on receipt guarantee. Any problem, let us know, we'll put it right. Within the first year of ownership we continue to offer support on a clear and fair basis - details available on request.

3. ACCESSORIES

If you want anything else for your costume e.g. seasonal clothing, replacement parts, we will be only too happy to provide you with a competitive price. If you want to order additional items when ordering your costume, we'll be able to provide a much better price. Further information about our accessories on the next 'tab' on this page.

4. REFURBISHMENT

We provide ongoing support to our clients to ensure the longevity of their costume. We offer a full service for costume re-furbishment! For just a good price (contact us !) we will carefully clean the costume and make repairs to make sure that it looks just fine for the next outing! In some circumstances we can offer a collect and return service. Ask or details.

Our clients often offer to talk to prospective customers - if you want to talk to one of them, let us know!