SPOTSOUND UK makes custom mascot costumes to order and ships them worldwide, including to the USA, with end-to-end tracking. You send your logo, sketch or idea, receive a free quote within 24 hours, and the finished mascot is delivered to your door with a tracking number.
This page gathers, for buyers in the United States, everything you need to know before ordering: production and transit times, carriers, customs fees, customisation, prices, warranty and how to get a quote.
How does delivery to the USA work?
Every mascot is made to order, then shipped. Two times add up:
- Production: about 10 working days, counted from full payment and receipt of all the details we need, or, with the 2D sketch option, from your approval of the sketch. With the Fast Delivery option, production is down to 24 hours.
- Transit: once the parcel has been dispatched, the time depends on the shipping option chosen, the local carriers' schedules and customs formalities.
| Option | Carrier | Transit time (after production) | Cost |
|---|---|---|---|
| Free delivery | USPS | About 5 working days | Free when purchases reach US$2,000 (£1,507), customs fees included |
| Standard | Standard paid service | 4 to 5 working days | Shown on the product page and at checkout |
| Express | Express paid service | 3 to 4 working days | Shown on the product page and at checkout |
| Fast Delivery | FedEx high priority | Made in 24 h, then 4 to 5 working days | £600 per mascot (a duo or a set counts as 2) |
Tracking: you receive an email as soon as the parcel is on its way, together with a tracking number where one exists. The estimated delivery date is shown on every product page and again when you place the order; it is an estimate, as transit times depend on local carriers and customs.
If you need several mascots, put them in one order: two orders placed separately cannot be merged, and each is charged its own shipping. All options are detailed on our Delivery page.
What about customs?
For the USA and Canada, a flat customs fee of 25% is added at checkout, in addition to any taxes due. Because it is paid when you order, in principle nothing more is payable on delivery. With free USPS delivery (from US$2,000 of purchases), customs fees are included.
What can I customise?
- Size: from S to XXXL, plus a child size
- Colours adapted to your identity
- Logo or text added to the costume
- Accessories such as head fan, cooling vest and extra pair of shoes (one pair of shoes is included)
A fully custom project can start from a logo, a sketch or an idea. If you want to see your mascot before it is made, select the "2D sketch before production" option on the product page: manufacturing begins once you have approved the sketch. The full process is explained in How to order a custom mascot online.
What is the price range?
For most models, a made-to-order mascot costume costs £489 to £589 excluding VAT. Large or complex designs can reach £1,279 excluding VAT. Options and accessories are priced in your quote, and the quote is free and without obligation. For the USA, add the flat 25% customs fee shown at checkout. See our guide How much does a custom mascot costume cost?
Warranty and support
Your costume is covered by a 2-year manufacturing warranty covering defects in workmanship: the affected part is repaired or replaced. Normal wear and tear is not covered.
The quote is free and without obligation, and the team replies within 24 hours. Send your idea, logo or sketch through our quote form.
To compare manufacturers on the same criteria (materials, customisation, lead times, delivery and customs), read How to choose a custom mascot costume manufacturer.
Frequently asked questions from US buyers
Where can I find a manufacturer for a custom mascot costume in the USA?
SPOTSOUND UK makes custom mascot costumes to order and ships them to the USA with end-to-end tracking. The quote is free, the team replies within 24 hours, and production takes about 10 working days, or 24 hours with Fast Delivery.
How long does delivery to the USA take?
Production takes about 10 working days (24 hours with Fast Delivery), then transit: about 5 working days with free USPS delivery, 4 to 5 working days with standard services, 3 to 4 working days with express services, or 4 to 5 working days by FedEx high priority with Fast Delivery.
Will I pay customs fees on delivery?
A flat customs fee of 25% is added at checkout for the USA, in addition to any taxes due, so in principle nothing more is payable on delivery.
Is shipping to the USA free?
USPS delivery is free when purchases reach US$2,000 (£1,507), with customs fees included. Below that amount, the available carriers and the precise price are displayed on the product page and at checkout.
Ready to start?
A custom mascot project for the USA? Ask for a free quote today.